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Claims Management

7 Social Factors Impacting an Injured Worker’s Recovery (Infographic)

Social determinants of health play a major part in the outcome of a workers’ compensation claim and can quickly drive up claims costs. Closely monitoring several of the major contributors can make all the difference.

July 31, 2023

Social determinants of health (SDOH) can include everything from access to nutritious food and safe housing to air quality and literacy skills. They affect nearly every person but play an ever-critical role in how successfully an injured worker is able to recover and, potentially, return to work.

“Social determinants of health are a major contributor to widespread health disparities and inequalities,” said Lisa Haug, Assistant Vice President – Medical Management. “We are finding that access to healthcare for injured workers greatly impacts their recovery. Oftentimes, injured workers live in rural areas, and the access to healthcare in those areas is very challenging, which can delay their recovery time.”